Apr 27, 2019 Open the Terminal utility in the Utilities folder, type “top” and press Return. Select the program needing to be closed under the column COMMAND, noting that its name may be shortened. Find the PID - the number.
- If a frozen Mac prevents you from clicking the Restart command on the Apple menu, hold down the power button for several seconds or press the Control+Command keys and then press the power button. If all else fails, pull the plug, but remember that powering down without logging out should be used only as a last resort. Restart in Safe Mode.
- Close All Active Apps. For your iMac to properly shut down, you need to close all active apps first. Problems with shutting down iMacs often arise due to apps that fail to close. So, before you do any troubleshooting steps, check if any app is still open. An app isn’t likely to close if a change has been made but remains unsaved.
When you’re done viewing or editing any information displayed in a window on your Mac, you can close the window. By closing each window as you are finished working with them, you keep your Mac screen clutter-free. To close a window, follow these steps:
- Click the Close button (the little red button) of the window you want to close.If you haven’t saved the information inside the window, your Mac displays a dialog box that asks whether you want to save it.
- In the dialog box that appears, click one of the following choices:
- Don’t Save: Closes the window and discards any changes you made to the information inside the window.
- Cancel: Keeps the window open.
- Save: Closes the window but saves the information in a file. If you’re saving this information for the first time, another dialog box appears, giving you a chance to name the file to store the information and save it in a specific location on your hard drive.
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Computers typically offer two or more ways to accomplish the same task, so you can choose the way you like best. As an alternative to clicking the Close button, you can also click inside the window you want to close and then choose File, Close or press the Command key.